Privacy Policy

Dota 2 Counter Discord Bot

Last Updated: September 2025

1. Introduction

This Privacy Policy explains how the Dota 2 Counter Discord Bot ("the Bot", "we", "our", or "us") collects, uses, and protects your information when you use our Discord bot service.

2. Information We Collect

When you use our Bot, we may collect the following types of information:

2.1 Discord User Information

Through Discord's API, we may access:

  • Your Discord username and display name
  • Your Discord user ID
  • Server information where the Bot is used
  • Channel information where commands are executed

2.2 Usage Information

We may collect information about how you use the Bot:

  • Commands you execute
  • Hero names you search for
  • Frequency of Bot usage
  • Error logs and performance data

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide you with hero counter information and Bot functionality
  • Improvement: To improve the Bot's performance and user experience
  • Analytics: To understand usage patterns and optimize the service
  • Support: To provide customer support and troubleshoot issues
  • Legal Compliance: To comply with applicable laws and regulations

4. Data Storage and Security

Important: We do not store your personal information on our servers. All data processing occurs in real-time through Discord's API.

4.1 Data Storage

We do not maintain databases of user information. Any temporary data is stored only in memory and is not persisted.

4.2 Security Measures

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of information.

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:

  • Legal Requirements: When required by law or to protect our rights
  • Service Providers: With trusted third-party service providers who assist in operating the Bot
  • Discord: Information may be shared with Discord as part of their API services

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request information about what data we have about you
  • Deletion: Request deletion of your data
  • Correction: Request correction of inaccurate information
  • Portability: Request a copy of your data in a portable format

7. Cookies and Tracking

Our Bot does not use cookies or tracking technologies. We rely solely on Discord's API for functionality.

8. Third-Party Services

Our Bot integrates with the following third-party services:

Service Purpose Data Shared
Discord API Bot functionality and user interaction User commands and server information
Discord Developer Portal Bot management and deployment Bot configuration and settings

9. Children's Privacy

Our Bot is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. International Users

If you are accessing our Bot from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Through the Discord server where the Bot is hosted
  • By sending a direct message to the Bot administrator